Skip to main content
Help Center
Pelago Help
Hi, how can we help you?
Ask questions, browse categories, find answers.
Search
Reach out to Pelago Customer Care
Chat with Us
Popular FAQ's
Pelago Pass Singapore FAQs
What is Pelago's Cancellation Policy?
Exclusive Promotion for Singapore Airlines (SIA) or Scoot Passengers FAQs
Pelago x ShopBack Promotion FAQs
How do I apply a promotional code when booking?
Browse more articles
My Account
Updating account, preferences, and account-related issues
My Bookings
Change or cancel booking, Pelago's Cancellation Policy
Payments & Refunds
Payment methods, receipts and refunds
Rewards & Promotions
Applying rewards, promotions and gift cards
KrisFlyer
Earning KrisFlyer Miles, Miles Redemption
Feedback & Others
Provide feedback on Pelago or a Provider, basic troubleshooting
Sign up as a Provider
Find out how to join Pelago as a Provider
Still need help?
Chat with Us