Your Booking ID is important for identify your booking on Pelago. It follows the format PGXXXXXXXX (PG + followed by 8 numerical digits).
You can find your Booking ID in the following places
a) Pending or confirmed booking email
b) 'Bookings' page on Pelago website (for registered users)
c) Pelago voucher
a) Pending or confirmed booking email
Pending booking email
- Sender email: booking@notifications.pelago.co
- Subject line: Your booking is pending
Confirmed booking email
- Sender email: booking@notifications.pelago.co
- Subject line: We've Confirmed Your Booking: XXXXXXXX
b) 'Bookings' page on Pelago website (for registered users)
- Go to www.pelago.co and Log In from the top right menu
- Click on 'Bookings' from the dropdown menu
- You will see a list of upcoming and past bookings and the Booking ID for each
c) Pelago voucher
Your Booking ID can be found on the top right of your Pelago voucher*, above the QR code.
*Some vouchers are issued directly by our provider partners, and will look different to the sample