As a part of the Singapore Airlines (SIA) Group, is there any exclusive perk on Pelago for Singapore Airlines customers?
Yes, Singapore Airlines customers are entitled to an exclusive discount on their travel activities when booking on Pelago.
Visit this link to find out more about the latest promotion: https://pages.pelago.co/p/sia-promo
Where can I find my SIA booking reference (PNR)?
You can locate it on your flight booking confirmation email, or on the Singapore Airlines website, under the Manage Booking page. Alternatively, you may contact Singapore Airlines directly for more information.
How do I redeem it?
Follow these steps:
- Select your preferred activity on Pelago.co
- At the Booking Details page, fill in your details and proceed to select the "Singapore Airlines Promo" section.
- Under this section, enter the following details:
- Singapore Airlines Flight Booking Reference (PNR) (6 Characters)
- Passenger’s Last Name
- Click on the 'Apply' button and proceed to complete your payment
Is the promotion valid for new and existing customers of Pelago?
- For new users of Pelago, the discount value is capped at SGD 20.00, or currency equivalent
- For existing users of Pelago, the discount value is capped at SGD 10.00, or currency equivalent
For the avoidance of doubt, the 2nd booking refers to the 2nd booking of the Pelago customer under a separate PNR.
How many times and how soon can I book with each SIA booking reference (PNR)?
Each Singapore Airlines booking reference (PNR) can only be used once, valid from the issue date up to the date of the last segment of the same Singapore Airlines flight booking.
The last segment of your Singapore Airlines flight booking refers to the last flight you will take in your flight booking. The Singapore Airlines booking reference (PNR) must be valid, i.e. the flight booking is still confirmed, at the time of booking.
Example: A flight booking was confirmed on 1 July 2023 and a Singapore Airlines booking reference (PNR) was issued. The last segment of the Singapore Airlines flight booking is 30 September 2023. The validity period is from 1 July 2023 up till 30 September 2023.
When my Pelago booking is cancelled, will I still be able to apply it for my next booking?
Yes, you will still be able to apply it to your next booking.
Can I apply a promo code and get this exclusive perk at the same time?
No, a promo code and this Singapore Airlines customer perk cannot be applied at the same time, to the same booking. You can choose to either enjoy savings provided through the promo code or the Singapore Airlines customer perk.
Is the promotion valid for activities and experiences across all destinations?
No, the promotion will only be valid for travel experiences on Pelago in destination and layover countries applicable to the PNR used for the booking, excluding the products found in this list.
Example: For a SIN-KUL-MEL flight (Singapore to Melbourne via Kuala Lumpur), the PNR will be valid for all products in the country of destination (Australia) and also the layover country (Malaysia in this case).