Refer to the guide attached or follow the steps listed below:
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Step 1: Choose Your Activity
Visit the Pelago website at pelago.co and select an activity of your choice.
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Step 2: Select Date and Participants
Select your activity date and number of participants, then click Checkout.
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Step 3: Enter Booking Details
Enter your booking details at the checkout page.
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Step 4: Select Promo Code
Select Promo Code on the checkout page.
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Step 5: Apply Gift Card
Enter your gift card code and click Apply. Check the right side of the page to confirm that the gift card amount has been deducted. Note that only one gift card can be used per booking.
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Step 6: Proceed to Payment
Click Continue to Payment to finalise your booking.
If additional payment is required, you can select your preferred payment method (card or miles) to pay the balance. For a guide on how to redeem your miles, refer to this article: How do I book an activity using KrisFlyer miles?
Please note that the full value of the gift card will be redeemed in one transaction. Any unused balance will be forfeited.
Can gift cards be partially redeemed?
Partial redemption of gift cards is not allowed. The full value of the gift card will be redeemed in one transaction, and any unused balance will be forfeited.
Are gift cards applicable to all products on Pelago?
Selected activities are not eligible for gift card use. Please refer to the Product Exclusions for a list of these activities.