The login credentials may be incorrect.

Check that you have entered the same email address and password you used to sign up.

If you have forgotten your password,

You can reset your password here. Thereafter, an email that includes a link and instructions on how to reset your password will be sent. Your password must contain a minimum of 8 characters. 

Kindly note that you will not be able to access your account for an hour after 5 unsuccessful login attempts. However, you can unlock your account immediately by simply resetting your password with the aforementioned steps.

If you have chosen to sign up through your booking confirmation email and it shows that your link has expired – we have automatically sent you a new email with the updated password link, do check your main Inbox, Spam/Junk/Socials folder.

Should you still face any difficulties, please reach out to us via this form. We'll troubleshoot this for you!