KrisFlyer Miles are credited only after the selected Activity Date. If the wrong KrisFlyer membership number was entered, please reach out to us via this form after your Activity Date.
Attach a screenshot of your KrisFlyer membership account showing the First and Last Name of your KrisFlyer Membership Account. You will be able to retrieve this through the following steps:
- Log in to your KrisFlyer Account
- Click on 'Profile'
- Take a screenshot of the First and Last Name indicated on this page
Our team will be able to better assist you from there.