You can retrieve the voucher from the booking confirmation email or download it from the "My Accounts" page under the "Bookings" tab.

It is important to carefully review all the details and information on the voucher, particularly the "Redemption Notes" section.

For most activities, you simply need to present your mobile or printed voucher to start the activity.

However, for some activities, you may need to complete an additional step, such as reserving a slot with the provider. Others may require you to exchange your Pelago voucher for tickets at a designated location.

If you have any further questions about your activity, you can contact the provider directly. The provider's contact details can be found in the booking voucher attached to your booking confirmation email.