Before making payment for each booking, on the "Booking Details" page,
Simply enter your 10-digit KrisFlyer membership number in the requested field:
Or, save the hassle! Link your KrisFlyer account to your Pelago account.
Follow these steps:
-
-
- Log in to your Pelago account.
- Under the "Profile" tab, enter your 10-digit KrisFlyer membership number.
- Click "Save".
-
When booking or linking your KrisFlyer account, ensure the following:
-
Your KrisFlyer membership number is correctly entered in the required field at the time of booking.
-
The name on your Pelago booking matches the name registered on your KrisFlyer account.
These steps help ensure your miles can be redeemed or credited smoothly.
How soon will the KrisFlyer miles be credited to my KrisFlyer account?
KrisFlyer miles will be credited to your account within a week (or 7 calendar days) after you’ve completed your activity. If you were notified by KrisFlyer via email that crediting was unsuccessful, kindly reach out to us via this form for further assistance.
How many KrisFlyer miles will I earn if I apply a promo code?
KrisFlyer miles are earned based on the final amount paid after any discounts have been applied to your booking.
What will happen to my earned KrisFlyer Miles if my booking is cancelled?
If your booking is cancelled, any earned KrisFlyer Miles will be clawed back.