Here are some common reasons why the promo code is invalid, or you may be facing difficulties applying the promo code:
- The wrong promo code was entered
- The promo code’s validity period or campaign period is over
- The redemption limit (e.g. only eligible for 1000 redemptions) of the promo code has been met
- The activity that you are looking to book is excluded from promotions. Refer to this list for more details
- Not eligible for the promotion
Do refer to the Terms & Conditions of the respective campaigns or promotions for further details.
If you continue to face an error, please reach out to us using this form.