Here are some common reasons why the promo code is invalid, or you may be facing difficulties applying the promo code:

• The wrong promo code was entered
• The promo code’s validity period or campaign period is over
• The redemption limit (e.g. only eligible for 1000 redemptions) of the promo code has been met
• The activity that you are looking to book is excluded from promotions. Refer to this list for more details
• Not eligible for the promotion

Do refer to the Terms & Conditions of the respective campaigns or promotions for further details.

If you continue to face an error, please reach out to us using this form.