Submit a request – Pelago Help

What would you like to get help on?

Your email address

First Name as per KrisFlyer Membership

First / Given Name as registered on KrisFlyer Account

Last Name as per KrisFlyer Membership

Last / Family Name as registered on KrisFlyer Account

KrisFlyer Membership Number

Enter your 10 digit KrisFlyer Membership Number

Issues with KrisFlyer Loyalty Program

Let us know if you need assistance with earning or redeeming Miles

Booking ID

Booking ID (e.g. PGxxxxxxxx) can be found in your voucher or booking confirmation email.

Subject(optional)

Please provide more details:

Please enter the details of your request. Our team will respond as soon as possible.

Attachments(optional)

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